Customer Service · Kasemrad International Hospital Vientiane is hiring

Roles and pay1 role

• Customer Service3 peopleNegotiable

Benefits

• Social Security
• Medical welfare and treatment at Kasemrad International Hospital Vientiane according to each position's limit
• 30 days sick leave per year
• 3 days personal leave per year (after probation)
• 13 official public holidays per year
• 15 days annual leave per year after 1 year of service
• 4 months maternity leave
• Annual bonus
• Annual promotion opportunity
• Accommodation provided and housing allowance/welfare

Requirements

• High school diploma or above, any major
• Good communication skills in English
• Passion for service work
• Able to work in shifts
• No experience required, but experience will be an advantage

Responsibilities

• Welcome and take care of customers, especially VIP and VVIP groups, provide information and guide customers for Walk In and telephone appointments
• Attend to and welcome customers from the reception process, register, and direct customers to various departments to proceed with treatment, payment, and discharge
• Act as a liaison between foreign customers, patients, doctors, and hospital staff, both walk-in and phone inquiries, to ensure prompt service satisfaction; additionally participate in On Call duty (taking calls outside working hours) to facilitate and translate for patients, and care for VIP customers
• Coordinate work among various departments
• Introduce hospital health check-up packages and various promotions
• And other duties as assigned

Location