Customer Service Manager 560 USD + commission · BYD Laos Sales & Service Center is hiring

Roles and pay1 role

• Customer Service Manager (Chinese/Lao)560 USD + commission

Benefits

• Legal holidays
• Comprehensive welfare benefits
• Good development platform
• Professional team

Requirements

• Bachelor's degree or above, exceptionally qualified candidates can be relaxed to associate degree.
• 3-5 years or more of relevant sales work experience.
• Automotive industry experience is preferred.
• Chinese/Lao/English language proficiency, able to use as working language.
• Proficient in office software (such as Word, Excel, PPT, etc.).
• Excellent expression skills, clear logical thinking, and good communication and coordination skills.
• Good image and temperament, with good professional ethics and service awareness.
• Strict discipline and work style.

Responsibilities

• Responsible for customer reception, demand analysis and car purchase consultation, providing professional and high-quality customer service.
• Maintain customer relations, follow up on orders, delivery and after-sales service to enhance customer satisfaction.
• Explore customer needs, promote transactions and referral by old customers, and complete sales targets.
• Collect customer feedback, coordinate with relevant departments to solve customer problems, and enhance brand image.

Location